FREQUENTLY ASKED QUESTIONS

How long does delivery take after placing an order?

Orders are usually shipped within 3‑5 business days after purchase. Delivery takes 7‑20 business days depending on the destination country. You will receive an email with the tracking number once your parcel is dispatched.

What materials are your jewelry made from?

Our fashion jewelry is made of high‑quality plated metal. All items are nickel‑free and hypoallergenic, safe and comfortable for everyday wear, even for sensitive skin.

Will they tarnish over time?

Each piece is coated with an anti‑tarnish layer to slow down oxidation. To keep its original luster, please avoid long‑term contact with water, perfume, sweat and cosmetics. Minor wear or fading is normal for plated jewelry after extended use.

What guarantees do I get when ordering from you?

We provide a 30‑day quality guarantee starting from the delivery date. If your item arrives broken, defective or damaged in transit, please send us clear photos within 14 days of receipt. We will arrange a replacement or full refund. The guarantee does not cover damage caused by improper use.

How is the jewelry packaged?

Every jewelry piece is individually wrapped in a soft pouch and placed inside a sturdy gift box. It is well‑protected during transit and suitable as a gift.