Terms of service

Terms of Service

Welcome to Sylrena. These Terms govern your use of sylrena.com and purchases made through our store.

Orders and payment
By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method. Orders are accepted after payment is successfully processed. We may cancel or decline an order when necessary, including for pricing, inventory, fraud-prevention, or product-information reasons.

Products and pricing
We aim to show product images, descriptions, prices, and availability accurately. Colors and appearance may vary by screen. Product descriptions, prices, promotions, and availability may change without notice. Taxes, duties, customs fees, and other import charges, if applicable, are the customer’s responsibility unless stated otherwise at checkout.

Shipping and delivery
Orders are shipped from China. Estimated delivery is 7–15 business days after dispatch. Delivery estimates are not guarantees and may be affected by carriers, customs, or events outside our control. Please review our Shipping Policy for more information.

Returns and refunds
Returns and refunds are handled under our Refund Policy. Eligible return requests must be submitted within 3 days of delivery.

Intellectual property
All content on this website, including the Sylrena name, product images, text, design, and logos, may not be copied, reproduced, or used without prior written permission.

Limitation of liability
To the extent permitted by applicable law, Sylrena is not liable for indirect, incidental, special, or consequential losses arising from use of the store or products.

Changes
We may update these Terms from time to time by posting the revised version on this page.

Contact
Questions about these Terms may be sent to luckysylrena@gmail.com.
Location: China.